Contact Us

Our team is at your service. Whether you wish to order a product, ask a question, get technical support or help using our products, please don't hesitate to contact us. We'll be happy to help!

Contact Customer Service to order a product, to register for a seminar or for any other question about our products and services or your account.

Monday through Friday, 8:30 a.m. to 5 p.m., excluding statutory holidays.

Other useful addresses

  • Payments: P.O. Box 10, Stn. Rosemont, Montréal (Québec)  H1X 3B6
  • Returns: Distribution Centre, 245 Bartley Drive, Toronto (Ontario)  M4A 2V8

You may also wish to visit our How to Order, Satisfaction Guarantee and Terms and Conditions pages for other useful information.

Contact our technical support team for help relating to usernames and passwords or any other technical issue.

Monday through Friday, 8:30 a.m. to 4:30 p.m., excluding statutory holidays.

You may also wish to visit our Technical Support page for other useful information (in French only).

If you are an online service subscriber, take advantage of free online or in-person training. Contact one of our learning consultants to talk about your specific needs and to book an appointment.

Monday through Friday, 8:30 a.m. to 4:30 p.m., excluding statutory holidays.

La référence online training sessions are held regularly. Click here for more information and to register.

You may also wish to visit our Training page for other useful information (in French only).

Call on our reference support team for assistance and guidance when using our online services.

Monday through Friday, 8:30 a.m. to 4:30 p.m., excluding statutory holidays.

You may also wish to visit our Reference Support page for other useful information (in French only).

Our academic representative is available to recommend titles or answer any questions you may have about our products and services or our desk copy policy.

Anderson Ortega, LL.B., D.D.N.
Representative – Business Development, Academic Market

You may also wish to visit our Academic Faculty page for other useful information (in French only).